IT Complete + MSPs

IT Complete drives profit for MSPs

A systematic method to audit, inventory, and analyze an MSP’s technology stack to determine cost-savings opportunities and efficiency gains that will fuel MSP profit.

The main cost drivers for an MSP are the basic components required to deliver services – the PEOPLE who do the work and the TOOLS they use to do it. MSPs must balance these levers in order to remain nimble enough to serve existing customer needs and capitalize on new opportunities, while controlling costs to preserve profitability…

How Does It Work?

No games, no commitment, no fuzzy math – just a close look at your existing technology stack and the opportunities to save…

Zero Commitment

Engaging in the ProfitFuel process does not constitute a commitment to buy. You make the selections.

Detailed Audit

Many MSPs can’t fully track the costdrivers in their technology stack; our professional process reveals it all.

White-Glove Implementation

Kaseya provides a full implementation plan to take you from A to B, with staged solution timing and more.

Savings Guaranteed

If we can’t demonstrate meaningful savings – walk away. We’ve never failed to reduce costs.

Deliver Essential Services

Kaseya can cut costs by more than 20%; driving that value back to the MSP as immediate PROFIT.

By analyzing your existing technology stack, contract terms, usage, and costs, Kaseya can identify simple changes that improve your technician efficiency and reduce the hard costs of your software kit by more than 20%.

20% Real Savings

The Process

ProfitFuel goes beyond a simple cost comparison between similar solutions, revealing duplicated and wasted functionality, along with opportunities to expand services…

1

Initial Inventory & Viability Agreement

Our specialists evaluate tools and costs, explain the process, and confirm what's needed from to accurately identify your technology stack.

2

Investigative Audit

Our team engages in a deeper investigation inclusive of lesser-known tools and processes - likely including on-site component/interviews.

3

Kaseya Staff Analysis

Kaseya Staff assesses needs and comparative solution to reach MSP efficiency & profit goals. Includes Customer Success Engineer, Professional Services, Pricing Specialists, and other resources.

4

Comparable Solution Proposal

Kaseya proposal, including a detailed transition timeline, showing how IT Complete solutions will replace the existing stack, and the efficiency gains that can be achieved thanks to IT Complete’s superior integration and ease of use.

5

Total Cost & Savings Summary

Delivered in conjunction with solution proposal, this is a PROFIT-Specific Summary of what the hard-cost savings will be, how those savings translate into a specific dollar amount of additional profit, and the timeline to achieve those profits.

6

MSP Partner Review & Validation

You are invited to review and analyze Kaseya findings and have any questions answered, change components, or adjust timelines.

7

Transition Program Planning & Review

A high-level plan including with prioritization of items that make sense to come first, testing and adoption parameters, and staged roll out of additional solutions, based on your specific needs.

8

Implementation & Training

Fully detailed technical and procedural outline of what components will be replaced on specific dates (Launch Plus X) , in what order, and any hurdles that must be cleared for that to happen. Includes forecasted checkpoints, completion date, and postimplementation validation.

Client Testimonials

Hear what our customers are saying

"We chose to build the majority of our stack with Kaseya because we found that our goals and values directly aligned with their products, services and people."

Brandon Fogliano Director of Technology, Corporate Technologies Group

"Kaseya's products are mature so you can put what you need in, and get out what you need tenfold"

Rick Jordan CEO and Founder, ReachOut Technology

"With Kaseya, we've been able to significantly improve our ticket resolution time. BMS enforces more details in our help desk process, and now it's easier than ever to find those details and other relevant information with IT Glue"

Eric Johnson President of Credo Technology Group, LLC.

"The synergy between Vorex, IT Glue and VSA allowed us to scale our service level to that of a 10-12 person IT department with just the two of us. Also, being able to consolidate (and trust) billing has saved us more than 50 hours per month alone."

John Tkalcich Director of Technology, Staples-Motley School District
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