Integrations

Predicting Your Next Move to Save You Time

Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.

View a Sample of Our Workflow Integrations

Smart Ticketing for DMCA in Autotask

Autotask + Datto DMCA

Manage alerts as tickets through the Service Desk console.

Increase operational efficiency and savetime and resources with automated ticket creation in Datto Autotask based on alerts in Datto DCMA.

Backup Coverage Reporting in IT Glue

Datto BCDR + IT Glue

Combining your managed configurations with your backup coverage, IT Glue produces a report of your backup environment for any client.

Capture everything about your clients· environment in one place – view the current state of backup as well as the results of the last ten backups directly in ITGlue.

Smart Ticketing for Unitrends in BMS

BMS + Unitrends

Create tickets based on alerts and warnings.

Increase operational efficiency and savetime and resources with automated ticket creation in Kaseya BMS based on alerts in Unitrends.

Smart Ticketing for Unitrends in Autotask

Autotask + Unitrends

Manage alerts as tickets through the Service Desk console.

Increase operational efficiency and savetime and resources with automated ticket creation in Datto Autotask based on alerts in Unitrends.

Agent Procedures from within BMS

BMS + VSA

Execute agent procedures on a VSA endpoint from a BMS workflow

Stay within the BMS workflow while executing a VSA endpoint agent procedure.

Sync and add organizations from IT Glue

BullPhish ID + IT Glue

Pull organization data from IT Glue to BPID and keep BPID up-to-date when the organization’s information changes​. Use IT Glue organization data while creating an organization in BullPhish ID

Save time managing your clients’ data by automatically synchronizing them from IT Glue to BullPhish ID. Save time creating organizations in BullPhish ID by using existing data from IT Glue​​

Sync targets and groups from Passly

BullPhish ID + Passly

Passly serves as “the user store” for BullPhish ID, so any personnel changes in Active Directory will sync from Passly to BullPhish ID, ensuring an always-accurate list of targets ad groups to train. 

Ensure the targets and groups within BullPhish ID are always up to date, greatly simplifying the new SMB organization setup and ongoing campaign management

Automatically Create Autotask Opportunities from myITprocess

Autotask + myITprocess

Once an IT project in myITprocess is approved by a customer, MSPs can automatically turn it into an Autotask opportunity.​ Easily populate Autotask opportunities with myITprocess project data to ensure that valuable data is not lost in the breadth of isolated tools.

Until now, MSPs have had to manually create and track implementation of all client-accepted projects in myITprocess inside their PSA. ​By automatically creating Autotask opportunities from client-accepted projects in myITprocess, every project is now seamlessly managed and executed within Autotask, with no manual work required. ​

BMS Contacts, Invoices, Agreements & Service Tickets into ConnectBooster

BMS + Connect Booster

Simplifies the billing process with a direct payment and accounting integration.

By automating the entire collections process, ConnectBooster automatically collects paymets based on present rules and contracts in Kaseya BMS software. Providing a single platform that seamlessly bills, collects and reconciles invoicing.

Autotask Contacts, Invoices, Agreements & Service Tickets into ConnectBooster

Connect Booster + Autotask

Simplifies the billing process with a direct payment and accounting integration.

ConnectBooster pulls information directly from customer agreements in Autotask PSA saving countless hours of manually adjusting invoices, preventing billing errors all while automating the entire billing process within one platform.

Automated Software Updates in Software Management Policy

Datto RMM + Datto File Protection

Leverages the Software Management policy to auto update Datto File Protection installed on devices.

Delivering the Datto File Protection service should be as frictionless as possible for an MSP. By utilizing this monitor, the MSP can save time on manually reviewing the Datto File Protection status, and catch errors faster to improve the end user experience of the product.

RMM Monitor

Datto RMM + Datto File Protection

Monitor Component prebuilt to ensure Datto File Protection is running healthily.

Delivering the Datto File Protection service should be as frictionless as possible for an MSP. By utilizing this monitor, the MSP can save time on manually reviewing the Datto File Protection status, and catch errors faster to improve the end user experience of the product.

RMM Component – File Protection Installation

Datto RMM + Datto File Protection

Prebuilt component (script) to deploy Datto File Protection and connect device to the correct Team for management.

Software deployment can be time consuming for a technician or unreliable if done by end users. Silent central deployment makes offering the service much more appealing to MSPs, and heavily reduces the time to value for the end-client.

Automated Software Updates in Software Management Policy

Datto RMM + Datto Workplace

Leverages the Software Management policy to auto update Datto Workplace installed on devices.

Datto Workplace is subject to continual feature and security enhancements, but relying on the end user to accept these updates can be hit or miss. Using the Software Management policy ensures better security and better user experience by silently upgrading the software.

RMM Component – File Protection Installation

Datto RMM + Datto Workplace

Prebuilt component (script) to deploy Datto Workplace and connect device to the correct Team for management.

Delivering the Datto Workplace service should be as frictionless as possible for an MSP. By utilizing this monitor, the MSP can save time on manually reviewing the Workplace status, and catch errors faster to improve the end user experience of the product.

Billing Integration

Autotask + Datto File Protection

The integration features workflows for tracking and closing File Protection opportunities in Autotask, and then provisioning the File Protection team right from Autotask.

Billing details are synced from File Protection Manager to Autotask automatically, and can be approved, posted and invoiced as recurring services in the normal manner. Additionally, you can configure your support link in File Protection Manager so client emails automatically create support tickets in Autotask. With costs and revenue both tracked in Autotask, you can calculate profitability for File Protection services. Saves time and resources by automating billing, provisioning directly from within Autotask, and support ticketing automation. Additionally allows for tracking/monitoring/reporting/invoicing/etc. of these billing metrics within Autotask.

Billing Integration

Autotask + Datto Workplace

The integration features workflows for tracking and closing Workplace opportunities in Autotask, and then provisioning the Workplace team right from Autotask.

Billing details are synced from Workplace Manager to Autotask automatically, and can be approved, posted and invoiced as recurring services in the normal manner. Additionally, you can configure your support link in Workplace Manager so client emails automatically create support tickets in Autotask. With costs and revenue both tracked in Autotask, you can calculate profitability for Workplace services. Saves time and resources by automating billing, provisioning directly from within Autotask, and support ticketing automation. Additionally allows for tracking/monitoring/reporting/invoicing/etc. of these billing metrics within Autotask.

Single Sign-On (Linked credentials)

Autotask + Datto RMM

A user in Autotask can click through to Datto RMM without first logging in. A user in Datto RMM can access the Autotask device page or create a ticket directly from the Datto RMM interface.

The PSA and RMM systems of an MSP are often the most heavily utilized software. Fluid movement between the two creates the impression of a single platform and third party studies have shown this feature to save approximately one hour per technician per day.

Create Autotask Ticket from Datto RMM Agent or Desktop Shortcut

Autotask + Datto RMM

End users can request support from the agent or desktop shortcut, with a simple form which will generate a ticket directly into Autotask PSA.

Improve the end user experience with a frictionless method to request support. No login is required, and as a bonus, your brand and logo is front and center on the client’s desktop or system tray to increase brand recognition.

Datto RMM Devices Synchronized to Autotask Assets & Configuration Items

Autotask + Datto RMM

Devices can be synchronized to Autotask to create or update existing assets. Very detailed device information is available in Autotask such as Patching Status, Antivirus Status, Last User, IP addresses and more.

Maintaining a manual CMDB is time consuming and often done poorly. Using Datto RMM’s device sync provides a central customer understanding in Autotask PSA which can drive powerful reporting and powerful technician workflow (such as device remote control directly from a ticket).

Alerts generate tickets in Autotask, with roundtrip closure

Autotask + Datto RMM

Tickets can be created for chosen monitoring alerts, with detailed categorization and custom titles. Rules can be applied to group repeat or related alerts to a single ticket. Resolved alerts or closed tickets can cause roundtrip updates to close the corresponding item.

Create significant time savings by feeding your service desk directly with the problems alerted on by Datto RMM. Feed those tickets directly to the correct team, and with clear categorization for Autotask reports. Many competitor integrations create unmanageable duplicates or leave messy residual tickets/alerts after closure. By fixing this, our integration provides an unrivalled technician experience.

Datto Networking Devices into Datto RMM

Datto RMM + Datto Networking

Datto Networking Access Points and Switches are viewable in Datto RMM, including relationships between connected devices, network traffic and some simple device management. Links to Network Manager available for detailed management.

This provides central visibility and a unified management console for both endpoints and networking gear for a customer’s environment and network, creating massive efficiency gains when troubleshooting or reconfiguring the network.

Authentication – OIDC

Autotask + Passly

Allows Autotask Users to log in using Passly credentials.

Further consolidates Password management by allowing automatic single-sign on for Autotask.

Authentication – Oauth 2.0

Passly + Rocket Cyber

Allows Rocket Cyber Users to log in using Passly credentials.

Further consolidates Password management by allowing automatic single-sign on for RocketCyber.

Authentication – OIDC

Dark Web ID + Passly

Allows DWID Users to log in using Passly credentials

Further consolidates Password management by allowing automatic single-sign on for DarkWeb ID.

Authentication – AuthAnvil 2FA Enforcement

Autotask + Passly

Under the legacy AuthAnvil Module we can use Passly to enforce 2FA over the native VSA 2FA.

Allows Passly to manage 2FA and consolidate users authentictors using Kaseya/Passly provided app.

SAML Single-Sign On

Passly + Traverse

SAML Access allows users to login with a single credential to all their resources.

Makes it exceptionally easier to login while increasing security by using SAML logins with 2FA enforcement.

Compromise Password / User Scanning

Dark Web ID + Passly

Passly protects passwords by scanning the dark web for known compromises. If a compromise is found we can block its usage and ensure user accounts rotate their passwords in a timely manner.

Massive increase in security by automatically identifying compromised credentials on the Dark Web, and forcing compromised accounts to change their passwords/credentials. Removes the burden of having the Tech communicate and act as traffic cop, instead turning proper password security into standardized, automated process.

SAML Single-Sign On / Just-in-time provisioning

IT Glue + Passly
SAML Access allows users to login with a single credential to all their resources. 
Just in Time provisioning allows for the SAML group to be sync’d into the product from Passly.

Makes it exceptionally easier to login while increasing security by using SAML logins with 2FA enforcement.

SAML Single-Sign On / Just-in-time provisioning

BMS + Passly

SAML Access allows users to login with a single credential to all their resources.
Just in Time provisioning allows for the SAML group to be sync’d into the product from Passly.

Makes it exceptionally easier to login while increasing security by using SAML logins with 2FA enforcement.

Authentication – AuthAnvil 2FA Enforcement

Passly + VSA

Under the legacy AuthAnvil branded TAP Module we can use Passly to enforce 2FA in place of the native VSA 2FA.

Allows Passly to manage 2FA and consolidate users authentictors using Kaseya/Passly provided app.

Data Collection Automation

Compliance Manager + VSA

Leverage VSA Agent Procedures to to collect and update data used by Compliance Manager.

Avoids the manual collection and update of Compliance data by using VSA agent procedures to automatically gather and update the relevant information. This ensures more accurate Compliance reporting and simpler, more frequent Compiance procedure.

Automatic Archiving of Network Detective Reports in IT Glue

IT Glue + Network Detective

Automatically send Network Detective reports to their respective organization in IT Glue. This makes documentation management even simpler.

IT Glue serves as the foundation and central repository for all IT Data managed by teams of technicians. By ensuring that Network Detective data is automatically stored in IT Glue, we eliminate the manual process of aligning Network Detective reports in IT Glue to the proper organization.

Evidence of Compliance utilizing Vulscan

Compliance Manager + VulScan

Use reports from Vulscan to automatically demonstrate compliance in Compliance Manager.

Proper compliance requires regular checks for vulnerabilities and process adherence, but gathering evidence of compliance is a manual and time consuming process. This integration automates this process, saving time and increasing efficiency for IT Professionals.

Flexible Asset Billing

BMS + IT Glue

Bill in BMS anything stored as a Flexible Asset in IT Glue, this enables billing of licenses, O365 information, and more automatically.

MSPs struggle to accurately and efficiently bill their clients for the services they are consuming from the MSP. This can lead to lost revenue and time in reconciling and generating the invoices. This integration removes the complexity of reconciliation, increases billing accuracy and saves time by automatically reconciling anything stored as a flexible asset and then enables invoice generation.

Export discovered assets as Flexible Assets in IT Glue from the Reporter

IT Glue + Network Detective

Scan data available from Network Detective Reporter syncs into IT Glue and the information gathered supplements information synced from your PSA and RMM tools. This data will be synced into IT Glue as structured documentation, with flexible assets created automatically. Where there are pre-existing configurations in IT Glue, this integration will enrich those assets with a greater level of information detail. What’s more, relationships will be mapped automatically.

This not only automates much of what is usually a manual task, but it also saves you time to build out the structure so you can leverage the information right away across all your clients. This standardization means no matter which technician is servicing your clients, they will be able to find the information the same way every single time. When IT Glue is combined with Network Detective Reporter, it automatically builds out relationships where you would expect them to be, something that enhances the workflows of your technicians and increases their efficiency. Cutting out manual documentation increases accuracy and efficiency.

DarkWeb ID Alerts to BMS Ticketing

BMS + Dark Web ID

Create Service tickets in BMS for discovered credential compromises.

IT Professionals use BMS ticketing to organize and prioritize their workload. By generating the ticket automatically not only are technicians becoming more efficient but it also allows them to quickly address tickets related to compromised credentials, increasing their security posture.

Search & Attach IT Glue documents as Evidence of Compliance

Compliance Manager + IT Glue

Search for and attach relevant IT Glue documents to compliance worksheets.

The process to gather evidence of compliance is very time consuming and tedious. This integration not only cuts down the time it takes to gather evidence of compliance but makes the process much more efficient and accurate by allowing the use of existing IT Glue Documentation.

Graphus App in Rocket Cyber

Graphus + Rocket Cyber

Graphus alerts available in Rocket Cyber. Managed SOC can do real time mitigation of phishing attempts and provide prevention and remediation without any technician monitoring required.

Increases your security posture by real time mitigation of phishing attacks which are the most common vector used by hackers to breach into networks.

DarkWeb ID Search shown in Network Detective

Network Detective + Dark Web ID

The RapidFire Tools Network Detective™ integration with Dark Web ID™ will allow managed services providers who use Network Detective to assess and report to their clients and prospects whether data and credentials have been exposed via the dangerously untraceable dark web.

Ensures high visibility for known credential exposure on the Dark Web. Knowledge of these exposures allow MSPs to help their existing clients avoid breaches that are typically generated by dark web activity, and also be used to demonstrate the need for enhanced IT security for prospective new clients.

Organization synchronization for onboarding in My IT Process

myITprocess + IT Glue

Simplify My IT Process onboarding by pulling Organizations from IT Glue avoiding the need for users to populate their customers into My IT Process after purchase or signing a new customer.

Saves IT professionals time and makes them more efficient by synchronizing their clients between IT Glue and My IT Process. This reduces the effort and time required to onboard a new MSP client, and removes duplicative effort across systems.

Unitrends Portal integration with Spanning for Microsoft 365

Unitrends + Spanning

Integration between Unitrends Portal and Spanning is a foundation for further integration with IT Glue, to get the Spanning backup status over there. In the future, it will automatically enable users to check backup status and manage their tenants inside Unitrends Portal directly.

Saves IT professionals time and makes them more efficient by synchronizing their clients between IT Glue and Unitrends. This reduces the effort and time required to perform routine backup health checks, and removes duplicative effort across systems.

Organization synchronization for onboarding in Uniview

IT Glue + Unitrends

Simplify UMSP onboarding by pulling Organizations from IT Glue avoiding the need for users to populate their customers into UMSP after purchase or signing a new customer.

Increases technician effciency and recovers hours of work performing duplicative tasks by synchronizing clients between IT Glue and Unitrends. This vastly reduces the effort and time required to onboard a new MSP client.

SAML Single-Sign On

VSA + Passly

Allows single sign on to your VSA instance by using Passly as the sign-on broker. Once integrated, you can automatically login to VSA through the Passly interface.

Increases security and efficiency by using Passly; IT professionals don’t have to remember individual VSA passwords and expedite logins by having credentials entered automatically, allowing them to focus on the task at hand.

BCDR Needs Analysis for Unitrends

Network Detective + Unitrends

Allows Unitrends MSPs to perform a needs analysis and determine the right sized Unitrends Appliance that should be deployed per customer site. Can be used for prospecting with a new client or to sell BCDR services to an existing customer.

Saves time and cuts out the complexity when trying to determine the right sized Unitrends appliance to deploy to a new or existing customer. Makes your techs more efficient and increases accuracy when deploying a new Unitrends appliance.

Flexible Asset Billing

BMS + IT Glue

Bill in BMS anything stored as a Flexible Asset in IT Glue. This enables billing of licenses, O365 information, and more automatically without manual reconciliation.

Reduces the time and effort it takes MSPs to manually reconcile and bill their customers for flexible assets such as O365 information and other licenses. This ensures MSPs are not only properly billing their customers but also saving valuable resources that would normally be spent on manual billing efforts.

Automatic Archiving of Compliance Manager Reports in IT Glue

IT Glue + Compliance Manager

Automatically send Compliance Manager reports to corresponding IT Glue organization. This makes tracking compliance easier by putting all of the documentation is one place.

IT Glue serves as the foundation and central repository for all IT Data managed by teams of technicians. By ensuring that Compliance data is automatically stored in IT Glue, we eliminate the need to track Compliance in a separate system and ensure that everything can be found within IT Glue.

Organization Domain Import into Dark Web ID

Dark Web ID + IT Glue

DWID can import organizations stored in IT Glue for ease of onboarding when an MSP sells DWID to a new client.

Saves IT professionals time and makes them more efficient by synchronizing their clients between IT Glue and Dark Web ID. This reduces the effort and time required to onboard a new MSP client.

Licensing Integration for BMS billing

BMS + Compliance Manager

Compliance Manager sends # of Endpoints, # of Current Employees, # of Total users detail from latest compliance assessment to BMS for contract billing by Contract/Service

Save time by generating invoices for Compliance related activities with up-to-date information from Compliance Manager

Export Compliance issues to BMS Ticketing

BMS + Compliance Manager

Export Assessment Risks to BMS as tickets with the click of a button.

Saves time by creating ticket automatically to track/bill for work and ensure remediation is completed to maintain compliance.

Detected phishing attacks generate a ticket in BMS

BMS + Graphus

Whenever Graphus detects a phishing attack or a user reports a phishing message, BMS automatically creates a ticket containing the phishing email details.

Highlights phishing attacks and prioritizes their investigation/remediation by creating a ticket in BMS. Saves IT Professionals time and ensures phishing attacks don’t get missed.

Execute Agent Procedures on an endpoint from IT Glue

IT Glue + VSA

Ability to run VSA agent procedures for specific configurations from within IT Glue.

Improve the productivity of your technicians by allowing execution of VSA automation from within IT Glue removing the space between IT Glue and Kaseya VSA.

LiveConnect/Remote control an endpoint directly from IT Glue

IT Glue + VSA

Simple and expedient remote access to endpoints from within IT Glue

Improve the productivity of your technicians by allowing remote system access from within IT Glue removing the space between IT Glue and Kaseya VSA.

ITG Password vault support for VSA 1-Click

IT Glue + VSA

This enhancement expands the current functionality of traditional 1-Click, such that when IT Glue is integrated with VSA, and 1-Click is enabled for a VSA Agent, certain IT Glue “password” objects will be available for use in Remote Control activities for the Agent.

Save time and increase security with at-your-fingertips credentials for remote control without a technician needing to know actual passwords

Backup status on IT Glue Configuration items

IT Glue + Unitrends

Integrates backup status from the Unitrends Backup Portal across all customers and machines protected into the IT Glue user interface.

Cut down on the time it takes to manage backup by getting all of the information you need about your backups without leaving ITG and having to log into another website.

Backup Coverage reporting in IT Glue

IT Glue + Unitrends

Combining your managed configurations with your backup coverage, IT Glue produces a PDF report of your backup environment for any client you wish to see

Share internally to plug a hole in backup coverage, or to share with your client as an opportunity to sell more backup storage

Complete BMS Ticketing experience inside IT Glue

BMS + IT Glue

Open, close, edit, add notes, and log time to BMS tickets directly from IT Glue

  • Any updates made to a ticket either on BMS or IT Glue are automatically synchronized
  • Quickly access recently reviewed tickets
  • Display the pertinent machine data related to the ticket being viewed

Many technicians strongly prefer to work from inside their documentation platform–a complete ticketing experience inside IT Glue provides a technician with all of the information and functionality they need in one place, saving them time and increasing their efficiency.

  • Machine mapping
  • Single Sign-on

Ticketing Integration

BMS + Rocket Cyber

Automatically turn security incidents into critical PSA tickets

Highlights security incidents and prioritize their investigation/remediation by creating a ticket in BMS. Saves IT Professionals time and ensures critical security incidents don’t get missed.

VSA Live Connect in BMS

BMS + VSA

Launch a VSA Live Connect remote session to an asset from within a BMS ticket.

IT professionals can initiate a remote session to a machine/asset that needs troubleshooting without having to leave the BMS ticket they are working on, saving them time and making them more efficient.

Darkweb Credential monitoring in O365

Dark Web ID + Spanning

Spanning Administrators can view Dark Web compromised credentials for the tenant domains. DWID reports compromised credentials even if they are not current accounts in the domain.

Increase security for users and prevent cyber attacks by ensuring leaked passwords aren’t being used to login to Microsft 365

Darkweb Credential monitoring in Gsuite

Dark Web ID + Spanning

Spanning Administrators can view Dark Web compromised credentials for the tenant domains. DWID reports compromised credentials even if they are not current accounts in the domain.

Increase security for users and prevent cyber attacks by ensuring leaked passwords aren’t being used to login to Gsuite

In-context device documentation

VSA + IT Glue

Access to all automated documentation from IT Glue at your fingertips when troubleshooting in VSA.

Makes IT professionals more efficient and saves them time by not having to jump between multiple interfaces.

ITG Password vault support for VSA 1-Click

VSA + IT Glue

This enhancement expands the current functionality of traditional 1-Click, such that when IT Glue is integrated with VSA, and 1-Click is enabled for a VSA Agent, certain IT Glue “password” objects will be available for use in Remote Control activities for the Agent.

Makes IT professionals more efficient and saves them time by not having to switch between screens and manually enter passwords while in a remote control session.

Native ticketing integration with auto-remediation

VSA + BMS

VSA can natively open tickets in BMS based on monitoring criteria; workflows can be defined in BMS to automatically run agent procedures to resolve and close tickets

Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time and reducing their workload.

Asset synchronization integration for billing

VSA + BMS

BMS has native awareness of all assets in VSA for incident management and billing processes

MSPs no longer have to worry about manually entering billing information for assets they are remotely monitoring and managing for clients. With this integration, MSPs can ensure they are properly billing their customers for any assets that are being monitored and managed.

Unitrends (KUB) Backup within VSA

VSA + Unitrends

Manage and view intelligent alerts, view backup and replication status, run backups and access appliances across your entire fleet through the VSA. See all appliances, jobs, and backups within VSA and tunnel to appliance to initiate backup or restore.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Spanning O365 Backup within VSA

VSA + Unitrends

Manage and monitor office 365 backups and complete restores within VSA. Add/update licenses across customers, and use single-sign on for detailed Microsoft 365 backup management through the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Unitrends Cloud Backup (KDCB) within VSA

VSA + Unitrends

Deploy and manage backup agents, backup policies and execute recoveries right from the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

    Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports​ Agent Status on Network Glue Diagram
    IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
    Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
    Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
    Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
    Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
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