See IT All
Lack of visibility isn’t and acceptable excuse in IT. Get the vision you need to manage all services and the reports to demonstrate your value to the business.
Knowing Is Half the Battle
It’s estimated that 85% of IT staff failures (oversights) occur from a lack of information and/or audit ability. Without knowing What’s out there, it’s impossible to know what needs to updated, protected, or managed.
Keeping track and reporting on the assets under your management is a daunting challenge, with the network, security enforcement, servers, Exchange/Office365
environments, and cloud services to assess, validate and report upon.
Your users or clients may not be able to get all the complicated technical jargon but they will better appreciate your services If you provide easy to understand tables and graphs showing monthly improvements to their network.
Step 1: Run Your Data Collectors
We built a library of network scanners to gather a massive amount of network, machine, and end-user data. A few scanners run remotely off of our servers, while others can be downloaded from our website or run directly off a thumb drive. The products you purchase will determine which scanners are necessary. A simple Configuration Wizard quickly guides you through the data collection process.
Step 2: Collect the Data
Collect data from any device that’s connected to the network with support for all major operating systems. We provide separate scanners to collect data from transient and stand-alone machines. You can also gather information manually through on-site observations, interviews, and photographs. Collected data is encrypted and automatically saved to the location you specify.
Step 3: Import the Data
Regardless of the source, you can import all the data gathered at a given site into the Network Detective application, and the tool automatically assembles and combines everything into a single data set to give you fully-integrated reports.
Step 4: Generate Your Reports
Preview the results of your scans using Network Detective’s powerful built-in data browser. The reports you produce depend on your product subscriptions. Pick an available report and generate it with a single click. Reports are saved in standard MS Office formats, including Word, Excel, and PowerPoint, which you can easily edit. Reports are automatically formatted based on your selected templates and customized branding elements.
Kaseya’s Network Detective is the industry-leading IT assessment tool used by thousands of managed service providers to prospect and close new business, create new revenue-generating services, demonstrate value to customers, and streamline service delivery. Network Detective goes way beyond just network discovery and documentation to provide real “value-added intelligence” to your IT Assessments. Our proprietary data collectors compare multiple data points to uncover hard to detect issues, measure risk, provide recommended fixes, and track remediation progress.
Speaking of Knowing
The key difference for IT Complete is in uniting functions like endpoint management with the rest of your IT workflow. Rather than a siloed tool within a sea of solutions from different vendors, with different interfaces, and different technologies, Kaseya’s Suite ties together everything you need to get IT done.
With VSA, you can seamlessly update IT documentation, initiate a restore from backup, and manage your ticket queue. When the pieces are put together, the whole is greater than the sum of the parts.
Our RMM Management solution is linked to our Security Suite In the platform, allowing you to protect your users and your Network in one uninterrupted path.Up Next: Compliance Suite
Hear what our customers are saying
"Kaseya has a broad umbrella of technical tools, and at the same time, Logically has a need to standardize our tech stack on best-of-breed solutions while minimizing the number of vendor relationships to maintain. So, it’s just the marrying of those two. To me, this has been the definition of a partnership,” Chris explained, adding “Kaseya is the difference between a partner and just another tech vendor."
"We chose to build the majority of our stack with Kaseya because we found that our goals and values directly aligned with their products, services and people."
"Kaseya's products are mature so you can put what you need in, and get out what you need tenfold"
"With Kaseya, we've been able to significantly improve our ticket resolution time. BMS enforces more details in our help desk process, and now it's easier than ever to find those details and other relevant information with IT Glue"
"The synergy between Vorex, IT Glue and VSA allowed us to scale our service level to that of a 10-12 person IT department with just the two of us. Also, being able to consolidate (and trust) billing has saved us more than 50 hours per month alone."
From complete endpoint management to the latest in security and compliance, the Kaseya family of solutions gets IT done for you.