Always know what’s next
Managing IT tasks effectively means having an integrated job-ticketing system to accept, assign, and remediate issues. Unfortunately, most solutions are expensive, don’t integrate with the RMM, Documentation, or other tools, function slowly, are hard to use, or just simply fail to comply with the way YOU want to work.
A multi-function IT technician is estimated to lose as much as 50% of their potential working hours tracking down information, or noting changes – time spent searching or recording rather than doing, and typical tools fail to speed up that process…
BMS is the answer
Kaseya’s solution answers all the shortcomings of other platforms. ALL of the functionality you need, deeply integrated with the RMM, IT Documentation and other services so you can accept jobs, fix/remediate the issues, and close tickets in one seamlessly integrated process.