PSA / Service Desk
Suite

Now Serving #743,606…

Multi-Function IT Professionals are overloaded with work requests, so having an easy-to-use, integrated, and fast system for managing their work queue is essential.

The Need

Always know what’s next

Managing IT tasks effectively means having an integrated job-ticketing system to accept, assign, and remediate issues. Unfortunately, most solutions are expensive, don’t integrate with the RMM or other tools, function slowly, are hard to use, or just simply fail to comply with the way YOU want to work.

A multi-function IT technician is estimated to lose as much as 50% of their potential working hours tracking down information, or noting changes – time spent searching or recording rather than doing, and typical tools fail to speed up that process…

The Answer

100% of the Function

BMS is purpose-built for multi-function IT.

200% of the Integrations

More support as soon as you need IT.

30% of the Software Cost

Compared to other providers’ similar solutions.

Kaseya responds

BMS is the answer

Kaseya’s solution answers all the shortcomings of other platforms. ALL of the functionality you need, deeply integrated with the RMM, IT Documentation and other services so you can accept jobs, fix/remediate the issues, and close tickets in one seamlessly integrated process.

PSA with BMS

What You Don’t Know…

As if task management wasn’t enough, a multi-function IT technician is estimated to lose as much as 50% of their potential working hours tracking down information, managing tasks, switching between applications, or noting changes – time spent searching or recording
rather than doing, and typical tools fail to speed up that process…

IT Complete doesn’t stop with making job management easier, It’s built to integrate and expedite every part of your workflow. So, we added a deeply integrated IT Documentation Service into the platform, allowing you to retrieve and retain critical Information without having to interrupt what you’re doing…

Up Next: Documentation Suite >
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