VSA

All-in-one endpoint management, automation and protection.

BMS

Professional service desk software to increase efficiency and lower costs.

Unitrends

Unified backup, business continuity and disaster recovery tools.
  • Native ticketing integration with auto-remediation
  • Asset synchronization integration for billing
  • VSA End User (Client) portal integration
  • New Integration
VSA self service tickets created pass contact information automatically into BMS, providing technicians with information on who to contact right from the ticket.
Embed images and attach files in VSA self service tickets. Technicians have important information provided before starting on a ticket.
Include Dark Web ID graphical reports in Network Detective reports. This visual representation makes it easier to show the security threats to a client
  • Unitrends (KUB)
  • Spanning O365
  • Unitrends Cloud Backup (KDCB)
Automate BMS billing with M365 by automatically pushing newly detected M365 user information to BMS to save time on administrative overhead for MSP finance team.
Improved Agent Procedure in VSA for quicker deployment of Unitrends. Onboarding will be much faster since the procedure can utilize the VSA agent to install the Unitrends agent and register the device to the Unitrends appliance.
Automatically send Network Detective reports to their respective organization in IT Glue. This makes documentation management even simpler.