Integrations

Predicting Your Next Move to Save You Time

Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.

View a Sample of Our Workflow Integrations

VSA 10 – Integrated Service Ticketing with BMS-Vorex

VSA + BMS

Discover and Manage Datto Networking Devices

Datto Networking + VSA

VSA and Spanning for Salesforce

VSA + Spanning

Manage and monitor Salesforce backups and complete restores within VSA. Add/update licenses across customers, and use single sign-on for detailed Salesforce backup management through the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Discover, Monitor, and Manage Datto BCDR Devices within VSA

VSA + Datto BCDR

IT Professionals can save time by deploying and verifying Datto Continuity agents within VSA. They can then monitor BCDR for availabiltiy and whether a backup was successful. Directly link into the backup applicance to configure, backup, restore, and manage alerts.

Integrating the top RMM and top BCDR solution will enable technicians to easily perform backup and recovery tasks more efficiently.

Agent Procedures from within BMS

BMS + VSA

Execute agent procedures on a VSA endpoint from a BMS workflow

Stay within the BMS workflow while executing a VSA endpoint agent procedure.

Authentication – AuthAnvil 2FA Enforcement

Passly + VSA

Under the legacy AuthAnvil branded TAP Module we can use Passly to enforce 2FA in place of the native VSA 2FA.

Allows Passly to manage 2FA and consolidate users authentictors using Kaseya/Passly provided app.

Data Collection Automation

Compliance Manager + VSA

Leverage VSA Agent Procedures to to collect and update data used by Compliance Manager.

Avoids the manual collection and update of Compliance data by using VSA agent procedures to automatically gather and update the relevant information. This ensures more accurate Compliance reporting and simpler, more frequent Compiance procedure.

SAML Single-Sign On

VSA + Passly

Allows single sign on to your VSA instance by using Passly as the sign-on broker. Once integrated, you can automatically login to VSA through the Passly interface.

Increases security and efficiency by using Passly; IT professionals don’t have to remember individual VSA passwords and expedite logins by having credentials entered automatically, allowing them to focus on the task at hand.

Execute Agent Procedures on an endpoint from IT Glue

IT Glue + VSA

Ability to run VSA agent procedures for specific configurations from within IT Glue.

Improve the productivity of your technicians by allowing execution of VSA automation from within IT Glue removing the space between IT Glue and Kaseya VSA.

LiveConnect/Remote control an endpoint directly from IT Glue

IT Glue + VSA

Simple and expedient remote access to endpoints from within IT Glue

Improve the productivity of your technicians by allowing remote system access from within IT Glue removing the space between IT Glue and Kaseya VSA.

VSA 1-Click Support for IT Glue Passwords

IT Glue + VSA

This enhancement expands the current functionality of traditional 1-Click, such that when IT Glue is integrated with VSA, and 1-Click is enabled for a VSA Agent, certain IT Glue “password” objects will be available for use in Remote Control activities for the Agent.

Save time and increase security with at-your-fingertips credentials for remote control without a technician needing to know actual passwords

VSA Live Connect in BMS

BMS + VSA

Launch a VSA Live Connect remote session to an asset from within a BMS ticket.

IT professionals can initiate a remote session to a machine/asset that needs troubleshooting without having to leave the BMS ticket they are working on, saving them time and making them more efficient.

Native ticketing integration with auto-remediation

VSA + BMS

VSA can natively open tickets in BMS based on monitoring criteria; workflows can be defined in BMS to automatically run agent procedures to resolve and close tickets

Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time and reducing their workload.

Asset synchronization integration for billing

VSA + BMS

BMS has native awareness of all assets in VSA for incident management and billing processes

MSPs no longer have to worry about manually entering billing information for assets they are remotely monitoring and managing for clients. With this integration, MSPs can ensure they are properly billing their customers for any assets that are being monitored and managed.

Unitrends (KUB) Backup within VSA

VSA + Unitrends

Manage and view intelligent alerts, view backup and replication status, run backups and access appliances across your entire fleet through the VSA. See all appliances, jobs, and backups within VSA and tunnel to appliance to initiate backup or restore.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Spanning Microsoft 365 Backup Within VSA

VSA + Unitrends

Manage and monitor office 365 backups and complete restores within VSA. Add/update licenses across customers, and use single-sign on for detailed Microsoft 365 backup management through the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Unitrends Cloud Backup (KDCB) within VSA

VSA + Unitrends

Deploy and manage backup agents, backup policies and execute recoveries right from the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

    Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports​ Agent Status on Network Glue Diagram
    IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
    Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
    Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
    Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
    Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
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