Integrations

Predicting Your Next Move to Save You Time

Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.

View a Sample of Our Workflow Integrations

Quote Unitrends in Kaseya Quote Manager

Kaseya Quote Manager + Unitrends

BackupIQ Intelligent Alerting for Spanning Backup for Salesforce

Spanning + Unitrends

BackupIQ Intelligent Alerting for Spanning Backup for Google Workspace

Spanning + Unitrends

Spanning for Salesforce and UniView

Spanning + Unitrends

Discover, Monitor, and Manage Unitrends Devices in VSA 10

VSA X + Unitrends

Unitrends & Datto Continuity for Microsoft Azure

Unitrends + Datto Continuity

BackupIQ Intelligent Alerting in Spanning for Microsoft 365

Unitrends + Spanning

BackupIQ intelligent alerting ensures you don’t miss alerts that YOU define as critical.

Being proactive about backup and disaster recovery is critical, but technicians finding time for it is another story. BackupIQ looks for anything that might jeopardize recoverability, security, or performance.​ Based on thresholds you define, when a potential issue is identified, BackupIQ will prioritize the severity, proactively open a support case or provide you with clear guidance for taking action.

Discover, Monitor, and Manage Unitrends Devices in VSA 10

VSA X + Unitrends

Manage and view intelligent alerts, view backup and replication status, run backups and access appliances across your entire fleet through the VSA 10. See all appliances, jobs, and backups within VSA 10 and tunnel to appliance to initiate backup or restore.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Smart Ticketing for Unitrends in BMS

BMS + Unitrends

Create tickets based on alerts and warnings.

Increase operational efficiency and savetime and resources with automated ticket creation in Kaseya BMS based on alerts in Unitrends.

Smart Ticketing for Unitrends in Autotask

Autotask + Unitrends

Manage alerts as tickets through the Service Desk console.

Increase operational efficiency and savetime and resources with automated ticket creation in Datto Autotask based on alerts in Unitrends.

Unitrends Portal integration with Spanning for Microsoft 365

Unitrends + Spanning

Integration between Unitrends Portal and Spanning is a foundation for further integration with IT Glue, to get the Spanning backup status over there. In the future, it will automatically enable users to check backup status and manage their tenants inside Unitrends Portal directly.

Saves IT professionals time and makes them more efficient by synchronizing their clients between IT Glue and Unitrends. This reduces the effort and time required to perform routine backup health checks, and removes duplicative effort across systems.

Organization synchronization for onboarding in Uniview

IT Glue + Unitrends

Simplify UMSP onboarding by pulling Organizations from IT Glue avoiding the need for users to populate their customers into UMSP after purchase or signing a new customer.

Increases technician effciency and recovers hours of work performing duplicative tasks by synchronizing clients between IT Glue and Unitrends. This vastly reduces the effort and time required to onboard a new MSP client.

BCDR Needs Analysis for Unitrends

Network Detective + Unitrends

Allows Unitrends MSPs to perform a needs analysis and determine the right sized Unitrends Appliance that should be deployed per customer site. Can be used for prospecting with a new client or to sell BCDR services to an existing customer.

Saves time and cuts out the complexity when trying to determine the right sized Unitrends appliance to deploy to a new or existing customer. Makes your techs more efficient and increases accuracy when deploying a new Unitrends appliance.

Backup status on IT Glue Configuration items

IT Glue + Unitrends

Integrates backup status from the Unitrends Backup Portal across all customers and machines protected into the IT Glue user interface.

Cut down on the time it takes to manage backup by getting all of the information you need about your backups without leaving ITG and having to log into another website.

Backup Coverage reporting in IT Glue

IT Glue + Unitrends

Combining your managed configurations with your backup coverage, IT Glue produces a PDF report of your backup environment for any client you wish to see

Share internally to plug a hole in backup coverage, or to share with your client as an opportunity to sell more backup storage

Unitrends (KUB) Backup within VSA

VSA + Unitrends

Manage and view intelligent alerts, view backup and replication status, run backups and access appliances across your entire fleet through the VSA. See all appliances, jobs, and backups within VSA and tunnel to appliance to initiate backup or restore.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Spanning Microsoft 365 Backup Within VSA

VSA + Unitrends

Manage and monitor office 365 backups and complete restores within VSA. Add/update licenses across customers, and use single-sign on for detailed Microsoft 365 backup management through the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

Unitrends Cloud Backup (KDCB) within VSA

VSA + Unitrends

Deploy and manage backup agents, backup policies and execute recoveries right from the VSA.

Saves IT professionals time and makes them much more efficient by providing a single pane of glass to manage and monitor backups and their integrity. Restores can be completed right from this single pane of glass, avoiding having to jump to multiple interfaces.

    Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports​ Agent Status on Network Glue Diagram
    IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
    Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
    Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
    Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
    Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
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