Predicting Your Next Move to Save You Time

Datto Unified Continuity Report pulls back up data directly from Datto’s API for each of the four Datto Continuity services –including Siris and Alto (BCDR), Cloud Continuity for PCs (CC4PC), and Datto Continuity for Microsoft Azure (DCMA) — and uses that to generate a comprehensive report in Network Detective Pro.

This is a “Hero” report that both MSPs (Managed Services Providers) and IT professionals can use to quickly and easily update their respective stakeholders that demonstrates their back-up responsibilities are being met.

Automates the creation and maintenance of AWS documentation in IT Glue pushed from Network Detective Pro. This integration is crucial for reducing operational inefficiencies and saving time for MSPs and IT technicians by automating a manual process.

Network Detective Pro has a custom report that details the back-up requirements of a given network environment, and includes data from Datto BCDR’s catalog for the recommended products to sell.

This feature speeds up and improves the close rate when selling Datto BCDR. Automated data collectors save time in scoping the work, and automated report generation cuts down the time in creating proposals and the guess-work out of which products to sell.

Automatically send Network Detective reports to their respective organization in IT Glue. This makes documentation management even simpler.

IT Glue serves as the foundation and central repository for all IT Data managed by teams of technicians. By ensuring that Network Detective data is automatically stored in IT Glue, we eliminate the manual process of aligning Network Detective reports in IT Glue to the proper organization.

Scan data available from Network Detective Reporter syncs into IT Glue and the information gathered supplements information synced from your PSA and RMM tools. This data will be synced into IT Glue as structured documentation, with flexible assets created automatically. Where there are pre-existing configurations in IT Glue, this integration will enrich those assets with a greater level of information detail. What’s more, relationships will be mapped automatically.

This not only automates much of what is usually a manual task, but it also saves you time to build out the structure so you can leverage the information right away across all your clients. This standardization means no matter which technician is servicing your clients, they will be able to find the information the same way every single time. When IT Glue is combined with Network Detective Reporter, it automatically builds out relationships where you would expect them to be, something that enhances the workflows of your technicians and increases their efficiency. Cutting out manual documentation increases accuracy and efficiency.

The RapidFire Tools Network Detective™ integration with Dark Web ID™ will allow managed services providers who use Network Detective to assess and report to their clients and prospects whether data and credentials have been exposed via the dangerously untraceable dark web.

Ensures high visibility for known credential exposure on the Dark Web. Knowledge of these exposures allow MSPs to help their existing clients avoid breaches that are typically generated by dark web activity, and also be used to demonstrate the need for enhanced IT security for prospective new clients.

Allows Unitrends MSPs to perform a needs analysis and determine the right sized Unitrends Appliance that should be deployed per customer site. Can be used for prospecting with a new client or to sell BCDR services to an existing customer.

Saves time and cuts out the complexity when trying to determine the right sized Unitrends appliance to deploy to a new or existing customer. Makes your techs more efficient and increases accuracy when deploying a new Unitrends appliance.