Integrations

Predicting Your Next Move to Save You Time

Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.

View a Sample of Our Workflow Integrations

Export POAM Tickets to Autotask

Compliance Manager + Autotask

Cloud VM Backup Evidence of Compliance

Datto Backup for Microsoft Azure + Compliance Manager

Datto EBS Direct to Cloud Server Backup Evidence of Compliance

Datto EBS + Compliance Manager

Datto EBPC Direct to Cloud PC Backup Evidence of Compliance

Datto EBPC + Compliance Manager

Datto BCDR Endpoint Backup Evidence of Compliance

Compliance Manager + Datto BCDR

Patch Management Evidence of Compliance

Datto RMM + Compliance Manager

RockerCyber Endpoint Firewall and Microsoft 365 Threat Monitoring Evidence of Compliance

Rocket Cyber + Compliance Manager

Dark Web ID Monitored Domains Evidence of Compliance

Compliance Manager + Dark Web ID

Graphus Cloud Email Security Evidence of Compliance

Compliance Manager + Graphus

Datto EDR Endpoint Threat Detection and Response Evidence of Compliance

Compliance Manager + Datto EDR

BullPhish ID Security Awareness Training Evidence of Compliance: 

Compliance Manager + BullPhish ID

Compliance Manager GRC Compliance File Storage in Datto Workplace

Compliance Manager + Datto Workplace

Automated Customer Onboarding in Compliance Manager GRC​

Compliance Manager + IT Glue

myITprocess Integration with Compliance Manager GRC

Compliance Manager + myITprocess

Sensitive Data Scan and Summary

Datto Workplace + Compliance Manager

Datto Workplace PII Data Feed in Compliance Manager GRC

Compliance Manager + Datto Workplace

Datto SaaS Protection Domain Evidence in Compliance Manager GRC

Datto SaaS Protection + Compliance Manager

The SaaS Protection back-up status of any protected cloud users, mailboxes, calendars and more from Microsoft 365 or Google Workspace automatically generates an “evidence” file which is stored as an “Exhibit” in the Compliance Manager GRC Site’s Files and Exhibits document storage area. This workflow automation eliminates the need for IT professionals to manually pull reports on information like last backup time from the Datto SaaS Protection Portal in the event of an audit and saves time by compiling all compliance-related evidence documents in one place.

Data Collection Automation

Compliance Manager + VSA

Leverage VSA Agent Procedures to to collect and update data used by Compliance Manager.

Avoids the manual collection and update of Compliance data by using VSA agent procedures to automatically gather and update the relevant information. This ensures more accurate Compliance reporting and simpler, more frequent Compiance procedure.

Evidence of Compliance utilizing Vulscan

Compliance Manager + VulScan

Use reports from Vulscan to automatically demonstrate compliance in Compliance Manager.

Proper compliance requires regular checks for vulnerabilities and process adherence, but gathering evidence of compliance is a manual and time consuming process. This integration automates this process, saving time and increasing efficiency for IT Professionals.

Search & Attach IT Glue documents as Evidence of Compliance

Compliance Manager + IT Glue

Search for and attach relevant IT Glue documents to compliance worksheets.

The process to gather evidence of compliance is very time consuming and tedious. This integration not only cuts down the time it takes to gather evidence of compliance but makes the process much more efficient and accurate by allowing the use of existing IT Glue Documentation.

Automatic Archiving of Compliance Manager Reports in IT Glue

IT Glue + Compliance Manager

Automatically send Compliance Manager reports to corresponding IT Glue organization. This makes tracking compliance easier by putting all of the documentation is one place.

IT Glue serves as the foundation and central repository for all IT Data managed by teams of technicians. By ensuring that Compliance data is automatically stored in IT Glue, we eliminate the need to track Compliance in a separate system and ensure that everything can be found within IT Glue.

Licensing Integration for BMS billing

BMS + Compliance Manager

Compliance Manager sends # of Endpoints, # of Current Employees, # of Total users detail from latest compliance assessment to BMS for contract billing by Contract/Service

Save time by generating invoices for Compliance related activities with up-to-date information from Compliance Manager

Export Compliance issues to BMS Ticketing

BMS + Compliance Manager

Export Assessment Risks to BMS as tickets with the click of a button.

Saves time by creating ticket automatically to track/bill for work and ensure remediation is completed to maintain compliance.

    Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports​ Agent Status on Network Glue Diagram
    IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
    Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
    Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
    Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
    Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
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