Integrations
Predicting Your Next Move to Save You Time
Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.
Datto RMM Remote Takeover from Autotask Tickets
Troubleshoot and resolve issues faster with direct access to the endpoint from a ticket. IT professionals can initiate a remote session to a machine/asset that needs troubleshooting without having to leave the PSA ticket they are working on, saving them time and making them more efficient.BackupIQ Intelligent Alerting in Spanning for Microsoft 365.
BackupIQ intelligent alerting ensures you don’t miss alerts that YOU define as critical. Being proactive about backup and disaster recovery is critical, but technicians finding time for it is another story. BackupIQ looks for anything that might jeopardize recoverability, security, or performance. Based on thresholds you define, when a potential issue is identified, BackupIQ will […]Discover, Monitor, and Manage Datto BCDR Devices
Directly open the backup applicance to configure, backup, restore, and manage alerts. Instantly see what endpoints are being backed up. Save time by deploying and verifying Datto Continuity agents. Integrating the top RMM and top BCDR solution will enable technicians to easily perform backup and recovery tasks more efficiently.Insert Credentials from IT Glue Password Vault into Remote Takeover Sessions
Troubleshoot and resolve issues faster with direct access to IT Glue documentation and passwords within the Datto RMM interface. The IT Glue password integration in Datto RMM makes logging into remote endpoints quicker, less error-prone and more secure. The integration supports all passwords, incl. vaulted passwords and a full audit trail is available.Datto BCDR Needs Analysis in Network Detective Pro
Network Detective Pro has a custom report that details the back-up requirements of a given network environment, and includes data from Datto BCDR’s catalog for the recommended products to sell. This feature speeds up and improves the close rate when selling Datto BCDR. Automated data collectors save time in scoping the work, and automated report […]Native Autotask Ticketing with Auto-Remediation
VSA 10 can natively open tickets in Autotask based on monitoring criteria; workflows can be defined in Autotask to automatically run agent procedures to resolve and close tickets. Autotask ticket actions can be easily automated using the Automation Workflow Builder. Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time […]Discover, Monitor, and Manage Unitrends Devices in VSA 10
Manage and view intelligent alerts, view backup and replication status, run backups and access appliances across your entire fleet through the VSA 10. See all appliances, jobs, and backups within VSA 10 and tunnel to appliance to initiate backup or restore. Saves IT professionals time and makes them much more efficient by providing a single […]Native Vorex Ticketing with Auto-Remediation
VSA 10 can natively open tickets in Vorex based on monitoring criteria; workflows can be defined in Vorex to automatically run agent procedures to resolve and close tickets. Vorex ticket actions can be easily automated using the Automation Workflow Builder. Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time […]Native BMS Ticketing with Auto-Remediation
VSA 10 can natively open tickets in BMS based on monitoring criteria; workflows can be defined in BMS to automatically run agent procedures to resolve and close tickets. BMS ticket actions can be easily automated using the Automation Workflow Builder. Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time […]1-Click IT Glue Password Vault Support for VSA 10
This enhancement expands the current functionality of traditional 1-Click, such that when IT Glue is integrated with VSA, and 1-Click is enabled for a VSA 10 Agent, certain IT Glue “password” objects will be available for use in Remote Control activities for the Agent. Makes IT professionals more efficient and saves them time by not […]
Execute Agent Procedures on an endpoint from IT Glue
LiveConnect/Remote control an endpoint directly from IT Glue
ITG Password vault support for VSA 1-Click
Backup status on IT Glue Configuration items
Backup Coverage reporting in IT Glue
Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue
Complete BMS Ticketing experience inside IT Glue
Search for and attach IT Glue documents as evidence of compliance
Auto-suggest documents in BMS tickets
ITG-BMS Built-In Canned Reports
Agent Status on Network Glue Diagram
IT Glue data shown inside BMS
In-context device documentation
ITG Password vault support for VSA 1-Click
Native ticketing integration with auto-remediation
Asset synchronization integration
VSA End User (Client) portal integration
Single pane-of glass operations for Advanced Network Mgmt
Unitrends (KUB)
Spanning O365
Unitrends Cloud Backup (KDCB)
Data collection automation
Single Sign-on
Login with IT Complete
Native ticketing integration
Native ticketing integration
Live Connect / Remote Control
Single Sign-on
Login with IT Complete
Search for and attach IT Glue documents as evidence of compliance
Licensing Integration for BMS billing
Export Compliance issues to BMS Ticketing
Data collection automation
Populate BullPhish end-users in Graphus
Unitrends (KUB)
Unitrends Cloud Backup (KDCB)
Backup Status in IT Glue
Backup Coverage reporting in IT Glue
Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue
BDR Needs Analysis for Unitrends
Deploy Rocket Cyber Agents
Ticketing Integration
Identification of sign-on issues inside Rocket
Darkweb ID Search shown in Network Detective
Darkweb ID alerts to BMS Ticketing
Darkweb ID Credential monitoring in O365
Darkweb ID Credential monitoring in Gsuite
Populate BullPhish end-users in Graphus
Credential monitoring count in Passly at org level
Credential monitoring status in Passly user level
Traverse SSO with Passly
VSA SSO with Passly
ITG SSO with Passly
BMS SSO with Passly
DWID SSO with Passly
Export discovered assets as Flexible Assets in IT Glue from the Reporter
Create tickets from Network Detective identified Risks
Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment
Create BMS configurations from discovered assets found during the Network Detective assessment
BDR Needs Analysis for Unitrends
Sites from Network Detective are shared with Compliance Manager
DarkWeb ID Search shown in Network Detective
Darkweb Credential monitoring in O365
Spanning O365 Customer Management
Darkweb Credential monitoring in Gsuite
Custom IT Glue reports in BMS
Get IT Done.
From complete endpoint management to the latest in security and compliance, the Kaseya family of solutions gets IT done for you.