Predicting Your Next Move to Save You Time
Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.
Datto RMM Remote Takeover from Autotask TicketsTroubleshoot and resolve issues faster with direct access to the endpoint from a ticket. IT professionals can initiate a remote session to a machine/asset that needs troubleshooting without having to leave the PSA ticket they are working on, saving them time and making them more efficient.
BackupIQ Intelligent Alerting in Spanning for Microsoft 365.BackupIQ intelligent alerting ensures you don’t miss alerts that YOU define as critical. Being proactive about backup and disaster recovery is critical, but technicians finding time for it is another story. BackupIQ looks for anything that might jeopardize recoverability, security, or performance. Based on thresholds you define, when a potential issue is identified, BackupIQ will […]
Discover, Monitor, and Manage Datto BCDR DevicesDirectly open the backup applicance to configure, backup, restore, and manage alerts. Instantly see what endpoints are being backed up. Save time by deploying and verifying Datto Continuity agents. Integrating the top RMM and top BCDR solution will enable technicians to easily perform backup and recovery tasks more efficiently.
Insert Credentials from IT Glue Password Vault into Remote Takeover SessionsTroubleshoot and resolve issues faster with direct access to IT Glue documentation and passwords within the Datto RMM interface. The IT Glue password integration in Datto RMM makes logging into remote endpoints quicker, less error-prone and more secure. The integration supports all passwords, incl. vaulted passwords and a full audit trail is available.
Datto BCDR Needs Analysis in Network Detective ProNetwork Detective Pro has a custom report that details the back-up requirements of a given network environment, and includes data from Datto BCDR’s catalog for the recommended products to sell. This feature speeds up and improves the close rate when selling Datto BCDR. Automated data collectors save time in scoping the work, and automated report […]
Native Autotask Ticketing with Auto-RemediationVSA 10 can natively open tickets in Autotask based on monitoring criteria; workflows can be defined in Autotask to automatically run agent procedures to resolve and close tickets. Autotask ticket actions can be easily automated using the Automation Workflow Builder. Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time […]
Discover, Monitor, and Manage Unitrends Devices in VSA 10Manage and view intelligent alerts, view backup and replication status, run backups and access appliances across your entire fleet through the VSA 10. See all appliances, jobs, and backups within VSA 10 and tunnel to appliance to initiate backup or restore. Saves IT professionals time and makes them much more efficient by providing a single […]
Native Vorex Ticketing with Auto-RemediationVSA 10 can natively open tickets in Vorex based on monitoring criteria; workflows can be defined in Vorex to automatically run agent procedures to resolve and close tickets. Vorex ticket actions can be easily automated using the Automation Workflow Builder. Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time […]
Native BMS Ticketing with Auto-RemediationVSA 10 can natively open tickets in BMS based on monitoring criteria; workflows can be defined in BMS to automatically run agent procedures to resolve and close tickets. BMS ticket actions can be easily automated using the Automation Workflow Builder. Makes IT professionals much more efficient with automatic ticket creation and remediation, saving them time […]
1-Click IT Glue Password Vault Support for VSA 10This enhancement expands the current functionality of traditional 1-Click, such that when IT Glue is integrated with VSA, and 1-Click is enabled for a VSA 10 Agent, certain IT Glue “password” objects will be available for use in Remote Control activities for the Agent. Makes IT professionals more efficient and saves them time by not […]
Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports Agent Status on Network Glue Diagram
IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
Get IT Done.
From complete endpoint management to the latest in security and compliance, the Kaseya family of solutions gets IT done for you.