Integrations

Predicting Your Next Move to Save You Time

Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.

Licensing Integration for BMS billing

Compliance Manager sends # of Endpoints, # of Current Employees, # of Total users detail from latest compliance assessment to BMS for contract billing by Contract/Service Save time by generating invoices for Compliance related activities with up-to-date information from Compliance Manager

Export Compliance issues to BMS Ticketing

Export Assessment Risks to BMS as tickets with the click of a button. Saves time by creating ticket automatically to track/bill for work and ensure remediation is completed to maintain compliance.

Detected phishing attacks generate a ticket in BMS

Whenever Graphus detects a phishing attack or a user reports a phishing message, BMS automatically creates a ticket containing the phishing email details. Highlights phishing attacks and prioritizes their investigation/remediation by creating a ticket in BMS. Saves IT Professionals time and ensures phishing attacks don’t get missed.

Execute Agent Procedures on an endpoint from IT Glue

Ability to run VSA agent procedures for specific configurations from within IT Glue. Improve the productivity of your technicians by allowing execution of VSA automation from within IT Glue removing the space between IT Glue and Kaseya VSA.

LiveConnect/Remote control an endpoint directly from IT Glue

Simple and expedient remote access to endpoints from within IT Glue Improve the productivity of your technicians by allowing remote system access from within IT Glue removing the space between IT Glue and Kaseya VSA.

ITG Password vault support for VSA 1-Click

This enhancement expands the current functionality of traditional 1-Click, such that when IT Glue is integrated with VSA, and 1-Click is enabled for a VSA Agent, certain IT Glue “password” objects will be available for use in Remote Control activities for the Agent. Save time and increase security with at-your-fingertips credentials for remote control without […]

Backup status on IT Glue Configuration items

Integrates backup status from the Unitrends Backup Portal across all customers and machines protected into the IT Glue user interface. Cut down on the time it takes to manage backup by getting all of the information you need about your backups without leaving ITG and having to log into another website.

Backup Coverage reporting in IT Glue

Combining your managed configurations with your backup coverage, IT Glue produces a PDF report of your backup environment for any client you wish to see Share internally to plug a hole in backup coverage, or to share with your client as an opportunity to sell more backup storage

Complete BMS Ticketing experience inside IT Glue

Open, close, edit, add notes, and log time to BMS tickets directly from IT Glue Any updates made to a ticket either on BMS or IT Glue are automatically synchronized Quickly access recently reviewed tickets Display the pertinent machine data related to the ticket being viewed Many technicians strongly prefer to work from inside their […]

Ticketing Integration

Automatically turn security incidents into critical PSA tickets Highlights security incidents and prioritize their investigation/remediation by creating a ticket in BMS. Saves IT Professionals time and ensures critical security incidents don’t get missed.
Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports​ Agent Status on Network Glue Diagram
IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
Get IT Done.

From complete endpoint management to the latest in security and compliance, the Kaseya family of solutions gets IT done for you.

Get Started