Integrations

Predicting Your Next Move to Save You Time

Most software integrations aren’t built to last. Short-term partnerships give way to changing priorities, release cycles and product goals. By owning the core technology, and integrating through a proprietary integrations hub, you can count on IT Complete workflow efficiencies for the long term.

Smart Ticketing for DMCA in Autotask

Manage alerts as tickets through the Service Desk console. Increase operational efficiency and savetime and resources with automated ticket creation in Datto Autotask based on alerts in Datto DCMA.

Backup Coverage Reporting in IT Glue

Combining your managed configurations with your backup coverage, IT Glue produces a report of your backup environment for any client. Capture everything about your clients· environment in one place – view the current state of backup as well as the results of the last ten backups directly in ITGlue.

Smart Ticketing for Unitrends in BMS

Create tickets based on alerts and warnings. Increase operational efficiency and savetime and resources with automated ticket creation in Kaseya BMS based on alerts in Unitrends.

Smart Ticketing for Unitrends in Autotask

Manage alerts as tickets through the Service Desk console. Increase operational efficiency and savetime and resources with automated ticket creation in Datto Autotask based on alerts in Unitrends.

Agent Procedures from within BMS

Execute agent procedures on a VSA endpoint from a BMS workflow Stay within the BMS workflow while executing a VSA endpoint agent procedure.

Sync and add organizations from IT Glue

Pull organization data from IT Glue to BPID and keep BPID up-to-date when the organization’s information changes​. Use IT Glue organization data while creating an organization in BullPhish ID Save time managing your clients’ data by automatically synchronizing them from IT Glue to BullPhish ID. Save time creating organizations in BullPhish ID by using existing […]

Sync targets and groups from Passly

Passly serves as “the user store” for BullPhish ID, so any personnel changes in Active Directory will sync from Passly to BullPhish ID, ensuring an always-accurate list of targets ad groups to train.  Ensure the targets and groups within BullPhish ID are always up to date, greatly simplifying the new SMB organization setup and ongoing […]

Automatically Create Autotask Opportunities from myITprocess

Once an IT project in myITprocess is approved by a customer, MSPs can automatically turn it into an Autotask opportunity.​ Easily populate Autotask opportunities with myITprocess project data to ensure that valuable data is not lost in the breadth of isolated tools. Until now, MSPs have had to manually create and track implementation of all […]

BMS Contacts, Invoices, Agreements & Service Tickets into ConnectBooster

Simplifies the billing process with a direct payment and accounting integration. By automating the entire collections process, ConnectBooster automatically collects paymets based on present rules and contracts in Kaseya BMS software. Providing a single platform that seamlessly bills, collects and reconciles invoicing.

Autotask Contacts, Invoices, Agreements & Service Tickets into ConnectBooster

Simplifies the billing process with a direct payment and accounting integration. ConnectBooster pulls information directly from customer agreements in Autotask PSA saving countless hours of manually adjusting invoices, preventing billing errors all while automating the entire billing process within one platform.
Execute Agent Procedures on an endpoint from IT Glue LiveConnect/Remote control an endpoint directly from IT Glue ITG Password vault support for VSA 1-Click Backup status on IT Glue Configuration items Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue Complete BMS Ticketing experience inside IT Glue Search for and attach IT Glue documents as evidence of compliance Auto-suggest documents in BMS tickets ITG-BMS Built-In Canned Reports​ Agent Status on Network Glue Diagram
IT Glue data shown inside BMS In-context device documentation ITG Password vault support for VSA 1-Click Native ticketing integration with auto-remediation Asset synchronization integration VSA End User (Client) portal integration Single pane-of glass operations for Advanced Network Mgmt Unitrends (KUB) Spanning O365 Unitrends Cloud Backup (KDCB) Data collection automation
Single Sign-on Login with IT Complete Native ticketing integration Native ticketing integration Live Connect / Remote Control Single Sign-on Login with IT Complete Search for and attach IT Glue documents as evidence of compliance Licensing Integration for BMS billing Export Compliance issues to BMS Ticketing Data collection automation
Populate BullPhish end-users in Graphus Unitrends (KUB) Unitrends Cloud Backup (KDCB) Backup Status in IT Glue Backup Coverage reporting in IT Glue Provide MAC address for VMware VMs to allow easy matching when syncing with IT Glue BDR Needs Analysis for Unitrends Deploy Rocket Cyber Agents Ticketing Integration Identification of sign-on issues inside Rocket Darkweb ID Search shown in Network Detective
Darkweb ID alerts to BMS Ticketing Darkweb ID Credential monitoring in O365 Darkweb ID Credential monitoring in Gsuite Populate BullPhish end-users in Graphus Credential monitoring count in Passly at org level Credential monitoring status in Passly user level Traverse SSO with Passly VSA SSO with Passly ITG SSO with Passly BMS SSO with Passly DWID SSO with Passly
Export discovered assets as Flexible Assets in IT Glue from the Reporter Create tickets from Network Detective identified Risks Create BMS contacts from discovered Exchange and O365 contacts during Network Detective assessment Create BMS configurations from discovered assets found during the Network Detective assessment BDR Needs Analysis for Unitrends Sites from Network Detective are shared with Compliance Manager DarkWeb ID Search shown in Network Detective Darkweb Credential monitoring in O365 Spanning O365 Customer Management Darkweb Credential monitoring in Gsuite Custom IT Glue reports in BMS
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